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new Patients

We Look Forward to Seeing You

 

Here at Prairie Grove Dental Center, we love meeting new patients. Part of easing your concerns is explaining what you can expect from our practice. When you are new to our office, we put in the effort to provide you with a positive and comforting experience. Once you have been with us for a while, you can continue to expect the highest level of service. We focus on providing quality dental care, excellent customer service, and a relaxing environment to maintain a lasting patient relationship. We consider your first visit the start of a long-term relationship with you.

Your First Appointment

 

The first appointment consists of a consultation. We will review your current situation, explain your diagnosis, and cover your treatment options. You will want to bring the following information with you to the consultation appointment:

  • Your referral slip and X-rays if applicable
  • A list of any medications you are taking
  • Any known allergies or medical conditions
  • Medical or Dental insurance to be filed

Occasionally treatment can be done the same day as the consultation. However, complex treatment plans or complicated medical histories will require evaluation and a second appointment for treatment. Please let the office know if you have a medical condition that may be a concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves or joints, rheumatic fever, or blood disorders).

 

If you’ve had X-rays taken in the last six months, please have your previous dentist forward them to us. If there is not enough time to get them to us prior to your appointment, please make arrangements to pick them up and bring them with you to the appointment. A parent or guardian must accompany all patients under the age of 18.

Financial Information

 

Prairie Grove Dental Center is committed to giving you specialized care at a reasonable fee. For your convenience we accept Visa, MasterCard, and Discover. As a courtesy to our patients who have dental insurance, we will complete and submit your claim to your insurance carrier for you.

 

We will make every effort to estimate your costs before your visit so that you can be prepared. Payment is due at the time service is rendered unless other arrangements have been made in advance.

 

Most insurance companies respond within four to six weeks, and you will receive a monthly statement. You are responsible for all fees not covered by insurance. If additional tests are needed such as lab work or a biopsy, you will be billed directly by those providers and will be responsible for submitting payment directly to them.

 

Your prompt payment is appreciated. Payment arrangements may be considered if discussed in advance of treatment. If you are worried about your ability to pay for dental care, just talk to us!

Ready to make an appointment?

 

We take most insurance, but we can work with all patients. Just give us a call!
Make an Appointment